Infinity Digital is a privately held company. We provide a full range of services to business customers, including web and application hosting services, email services, and technology consulting services. We strive to provide affordable and reliable solutions to our international base of customers.

Infinity Digital was founded in early 1996 with the introduction of web hosting and technology consulting services. Since then, services have been expanded to include; application hosting and development, security solutions, and email services. We continue to focus on the core business that has made it a success from the very beginning by continually exploring ways of improving existing services and introducing new complementary services.

What if you could establish a 24 hours a day, 7 days a week business worldwide? You know that your business would grow; you would be able to reach customers that you weren’t able to before. An internet web site will make it possible for you to reach an entirely new and expanded audience of people all over the world, without the cost of establishing a physical presence everywhere.

We can either register your new domain name or transfer your existing domain name to the Infinity Digital nameservers.

You can get started right away by filling out this form. If you already have a domain we can transfer it right away. We will contact the registrar of your domain and provide them with our nameserver information. If you need a new domain name we will assist you with obtaining an appropriate name for your business.

We provide you with as many unique POP3 email accounts as you request. In addition, email forwarding and unlimited aliasing capabilities can be configured to suit your needs. All email accounts can be accessed by using any standard POP3 email program, such as Microsoft® Outlook Express, Eudora, or Pegasus.

Email Hosting allows you to get your own personalized email address using your own domain name. You do not need to host a website to use email hosting. For example: yourname@yourdomain.com

You can check your email through popular email programs such as Outlook Express, Netscape Email or similar or you can use free email retrieval services such as http://mail2web.com.

Yes. A domain name is required to use Email. If you do not already have a domain name, you may register one with us.

If you already own a domain name but it is not residing on infinitydigital.com's DNS Servers (Domain Name Servers), we will contact your registrar to transfer your domain name to Infinity Digital.

All activity served from a web site constitutes data transfer. For example, every time a web page, image, midi file, mpeg video, email, etc. is loaded, it is data being transferred to the visitor of the web site.

You will be notified by email ahead of time when you are about to exceed your monthly data transfer allowance. At that time, you will be able to select billing options that suit your Data Transfer needs. Any additional Data Transfer will be billed to you according to the usage fees.

For example, if you send an email to joe@newdomain.com, your emails will be delivered to joe@primary.com.

You will not have your own email account associated with the alias domain, and will instead be set up under the primary domain.

You can use the mailing list to send newsletters or announcements to more than one recipient at the same time. They are limited to 100 users per list but additional users can be added for a $.10 fee per user.

FTP stands for File Transfer Protocol, and is the process by which files are uploaded to a remote host (server) for use elsewhere, such as display on a website. FTP allows you to transfer files (upload or download) from computer to computer.

CGI programs are programs that actually execute on the web server, not on the client's computer. They retrieve data that was sent from user input, manipulate that input, and then return a response to the user's web browser. CGI programs can be written on almost any computer, as long as that language will execute on the server that it resides on. Our servers support CGI, PHP, .jsp and java servlets.

Yes. Currently we have a basic form templates that will email the contents of a form that you create to a specified email address. You can then customize the submission response as well as the email that you receive. CGI can also be used effectively to make powerful interactive presentations, perform surveys, and analyze and generate customized reports.

All customers have their own local cgi-bin in which custom CGI scripts are placed. CGI is often used to accomplish tasks which are not supported under basic HTML webpages, such as a "hit" counter or guest book or a form that forwards emails to an email address.

Yes. Our web server does support SSI's. Here is the list of supported SSI's:

#config: Specifies the format used for error messages, dates, and file sizes returned to the client browser.

#echo: Inserts the value of an environment variable into an HTML page.

#exec: Runs an application or a shell command and inserts the output into an HTML page.

#flastmod: Inserts the file modification time into an HTML page.

#fsize: Inserts the file size into an HTML page.

#include: Includes a file in an HTML page.

The server is already configured to handle many of the popular MIME types, if you notice one that is not currently configured, we will be more than happy to configure it for you at no additional cost. Please contact : support@infinitydigital.com

Infinity Digital uses the latest software and hardware technology to ensure customers receive the highest performance and reliability for their web sites. Infinity Digital customers will be provisioned on Red Hat Linux Enterprise ES3 Servers.

Red Hat Enterprise Server will increase the performance, reliability and stability of the hosting environment. This means that as a result your website will benefit from the latest technological enhancements to Infinity Digital's hosting platform.

Email is sent using an SMTP mail server. Infinity Digital provides a free Outgoing SMTP service that allows you to send email through 'smtp.yourdomain.com'.

Information sent from one computer to another computer can pass through numerous other computers before it reaches the destination. These intermediary computers can monitor and replace the information that we are sending. So to safeguard privacy, we encrypt information before we send it over the Internet. So the encrypted data is meaningless for these intermediary persons and also if the data is changed , the intended recipient will know it was altered. SSL is a protocol used for this encryption purpose.

The Certification Authorities (CA) issues certificates. A certificate is a file that contains certain identifying information. The file is signed with the CA's private key to guarantee its authenticity. Both clients and servers can have certificates. When a server sends its certificate to a client, the process is called server authentication. When a client sends a certificate to a server, the process is called client authentication. Both the browser and the server use an SSL security handshake (exchange of certificates) to initiate a secure TCP/IP connection. The client and server agree on the level of security they will use and how to fulfill authentication requirements for their connection. After the handshake, the only role of SSL is to encrypt and decrypt the WWW service byte stream. The WWW service and the Web browser encrypt all the information in both request and response, including:

No. Telnet access and shell accounts are typically used in UNIX systems. Our Linux servers are specifically configured for business accounts and we do not provide these services because they are considered an enormous security risk.

No. All support is provided by email only.Normally we respond to all enquires within 24hrs.

We specialize in Virtual Web Hosting which means that you can find a home for your web site on our web servers and establish a presence on the Internet. We can help register your own domain name which will become your unique address on the World Wide Web. Email can be addressed to your domain (e.g. WWW.YOURNAME.COM ) , so you will not have to announce a new email address if you change Internet providers.

Yes, you will be able to access the domain name with or without the WWW in the beginning. For example, you could access the domain name "mydomain.com" by browsing to "www.mydomain.com" as well as "mydomain.com".

Disk space refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio clips, log files and all other files that make up your Web site as well as POP mail messages.

Yes, we specialize in creating effective online presences for businesses of all sizes.

Infinity Digital has fully redundant high-speed fiber optic connections (multiple OC3’s) to the Internet backbone with carriers UUNET and Big Pipe Inc. Network connectivity to your web site will never be an issue.

If you require more information about our products and services please email our sales team at sales@infinitydigital.com and they will be glad to assist you.

No, we do not allow our email servers to be used for the purpose of sending unsolicited or "bulk email". The reasons for this are quite numerous but the main problem involves the security of our Web and email servers against retaliatory flames, so called email "bombs", and various other attacks, that such use would inevitably generate. While we make every effort to secure our servers from these kinds of attacks, if we were to permit our clients to engage in "bulk email" practices we would jeopardize the security and integrity of the email and Web services for all our clients.

We can bill monthly but most people prefer to pay for hosting in a single annual payment. We do not require a minimum contract for our shared hosting plans. We accept Visa, Master Card and American Express. We ask our clients who wish to pay via check, to send us a check covering at least the first 6 months of hosting. We will activate your account as soon as your check has cleared.

Since some services provided are usage based (i.e. Disk Space and Data Transfer), they are charged in arrears at the beginning of the month following the month they were incurred. If you cancel your account, you will still be responsible for any additional usage that is incurred.

The online transaction processes in place have been added to protect you, but in some cases can create inconveniences such as the need to verify some transactions. A credit card can be declined for multiple reasons. To correct the problem, please contact your credit card company to check the status of your card, then email us at support@infinitydigital.com

We accept payment by credit cards (Visa, MasterCard, American Express), checks or money order written in US or Australian currency, payment via online bank or wire transfer. At this time we do not accept Paypal or Bpay.